FAQ

Frequently Asked Questions

The average house takes about 2 hours.

The time depends on the size of your house / square footage and the amount of cleaning required. We’re confident you’ll find our flat rate extremely reasonable given the high level of service you will receive from our cleaning technicians.

Are you insured?

Yes.

We are insured for both residential and commercial customers. This includes general liability and property insurance.

What is your satisfaction guarantee?

Experience 5 Star Excellence!

5 Star Furnace & Duct Cleaning adheres to a code of 5 Star excellence. From Respecting the customers home, using quality & qualified staff, providing a customer walk-through, sealing vents for ultimate suction, and using the best equipment available.

Our 5 star system of excellence is our commitment to you.

How many years have you been in business?

We have been in business 10 years and have 22 years of experience in the industry.5 Star Furnace & Duct Cleaning was born from the frustrations the founders faced when working for competing companies over the past 20 years.

How are my furnace, ducts, and air conditioning inspected?

We perform a visual assessment of the ducts, furnace, and air conditioning system before and after cleaning. We are able to access to system components and perform an examination of your duct work with our specialized equipment. Customers are welcome to make their own before and after visual inspection using a flashlight and/or mirror. Additionally 5 Star Furnace & Duct Cleaning adheres to a 5 Star Code of Excellence to ensure customer satisfaction.

How often should my furnace, ducts, and air conditioning be cleaned?

Here are some factors to consider about how often your furnace, ducts, and air conditioning system should be cleaned:

Are there any pets that shed hair and dander?
Has there been any cigarette smoke inside the house or business?
Is there any water contamination, damage to the home, business, or HVAC system?
Do any residents have allergies or asthma who would benefit from cleaner air?
Has there been any home renovations or remodeling done?

Have a Question?

We offer fast response times for Furnace, Duct, Air Conditioning, and Dryer Vent Cleaning services.

Ask a Question

Dryer Vent Cleaning

Having a clean dryer vent reduces dryer time and lowers your hydro bill.

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Get a Free Estimate

Get a hassle-free quote for any of our commercial duct cleaning services.

Setting the standard for Furnace & Duct cleaning

Here's Why People Choose 5 Star Furnace

#1 in the Industry

5 Star Furnace & Duct Cleaning is number one in Commercial Furnace & Duct Cleaning Services in Winnipeg, Manitoba and surrounding areas.

Affordable Rate

We provide affordable rates on duct, furnace, and air conditioning cleaning services. Get a free quote today by contacting us.

100% Satisfaction

Experience the difference quality offers. All of our clients are served with our patented 5 star system and we guarantee 100% customer satisfaction.

Customer Reviews

What do our customers say about our duct cleaning services?

     Excellent  
     Based on 251 reviews 
    
 
 
   
 
 
        
   Sara Rempel 
 
 
 
 Trustindex verifies that the original source of the review is Google. Friendly, thorough, cleaned up after themselves.
I was pleased with the job they did
  
 
       
   Harmeet Singh 
 
 
 
 Trustindex verifies that the original source of the review is Google. Randy and his team is well experienced. Great job done. I would definately recommend him for duct cleaning services.
  
 
       
   Jasmine Glaicar 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service I highly recommend this company
  
 
       
   Sunil “Sunny P” Patel 
 
 
 
 Trustindex verifies that the original source of the review is Google. I recently had an outstanding experience with 5 Star Furnace & Duct Cleaning! From the moment I contacted them, their owner, Randy, was responsive and professional. The team arrived on time and worked efficiently, cleaning my furnace, ducts, AC, and dryer vent. They used eco-friendly products, ensuring a safe environment for my family. The before-and-after photos showcased a dramatic difference in air quality. Their attention to detail and commitment to customer satisfaction truly set them apart. I highly recommend 5 Star Furnace & Duct Cleaning for anyone looking for top-notch duct cleaning, ac, dryer vent and HVAC cleanings.
  
 
       
   Donna Burke 
 
 
 
 Trustindex verifies that the original source of the review is Google. I am very happy with the work that Randy and Michaela did at my house. They were friendly, professional and they completed all of the cleaning of the ducts, furnace and dryer vent in a timely manner. They also offer a special price for this package which is very reasonable. I definitely recommend using this company.  Thanks.
  
 
       
   Clark Phillipson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Unfortunately I've forgotten the guys names who completed our cleaning, as they should get some acknowledgment, but they did an amazing job. Rapid, cleaned up well afterwards and even taught us some ways we could improve the functionality of our homes venting/HVAC/heating systems. Very thankful we went with 5-star!
  
 
       
   Judith Aninye 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great customer service and best price.Randy also had my hrv system core and filter cleaned for free.He also took  time to show me tips for maintenance on my hvac and hrv system.Would definitely use 5 Star Furnace & Duct cleaning  again .
  
 
       
   Penni Gamble-Scramstad 
 
 
 
 Trustindex verifies that the original source of the review is Google. We just had our furnace and ducts and dryer vent cleaned and my husband and myself are very pleased with the result
Randy and his daughter have great  energy and wonderful attention to detail.
You will not be disappointed with their great customer service and positive attitude . His daughter worked extremely hard as well
We really liked supporting a family business
  
 
       
   Katie O'Connell 
 
 
 
 Trustindex verifies that the original source of the review is Google. Randy showed up on time, ready to work and was kind and courteous. He explained things that I didn’t quite understand very thoroughly and even gave me a free AC cleaning! I would definitely hire 5 Star Furnace & Duct Cleaning again, for the price point, timing and deep clean, you can’t go wrong! I will be recommending to friends and family!
  
 
       
   Philip Edwards 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great Service!!! Recommend Highly

FAQ