FAQ

Frequently Asked Questions

The average house takes about 2 hours.

The time depends on the size of your house / square footage and the amount of cleaning required. We’re confident you’ll find our flat rate extremely reasonable given the high level of service you will receive from our cleaning technicians.

Are you insured?

Yes.

We are insured for both residential and commercial customers. This includes general liability and property insurance.

What is your satisfaction guarantee?

Experience 5 Star Excellence!

5 Star Furnace & Duct Cleaning adheres to a code of 5 Star excellence. From Respecting the customers home, using quality & qualified staff, providing a customer walk-through, sealing vents for ultimate suction, and using the best equipment available.

Our 5 star system of excellence is our commitment to you.

How many years have you been in business?

We have been in business 10 years and have 22 years of experience in the industry.5 Star Furnace & Duct Cleaning was born from the frustrations the founders faced when working for competing companies over the past 20 years.

How are my furnace, ducts, and air conditioning inspected?

We perform a visual assessment of the ducts, furnace, and air conditioning system before and after cleaning. We are able to access to system components and perform an examination of your duct work with our specialized equipment. Customers are welcome to make their own before and after visual inspection using a flashlight and/or mirror. Additionally 5 Star Furnace & Duct Cleaning adheres to a 5 Star Code of Excellence to ensure customer satisfaction.

How often should my furnace, ducts, and air conditioning be cleaned?

Here are some factors to consider about how often your furnace, ducts, and air conditioning system should be cleaned:

Are there any pets that shed hair and dander?
Has there been any cigarette smoke inside the house or business?
Is there any water contamination, damage to the home, business, or HVAC system?
Do any residents have allergies or asthma who would benefit from cleaner air?
Has there been any home renovations or remodeling done?

Have a Question?

We offer fast response times for Furnace, Duct, Air Conditioning, and Dryer Vent Cleaning services.

Ask a Question

Dryer Vent Cleaning

Having a clean dryer vent reduces dryer time and lowers your hydro bill.

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Get a Free Estimate

Get a hassle-free quote for any of our commercial duct cleaning services.

Setting the standard for Furnace & Duct cleaning

Here's Why People Choose 5 Star Furnace

#1 in the Industry

5 Star Furnace & Duct Cleaning is number one in Commercial Furnace & Duct Cleaning Services in Winnipeg, Manitoba and surrounding areas.

Affordable Rate

We provide affordable rates on duct, furnace, and air conditioning cleaning services. Get a free quote today by contacting us.

100% Satisfaction

Experience the difference quality offers. All of our clients are served with our patented 5 star system and we guarantee 100% customer satisfaction.

Customer Reviews

What do our customers say about our duct cleaning services?

     Excellent  
     Based on 259 reviews 
    
 
 
   
 
 
        
   Kayla Brown 
 
 
 
 Trustindex verifies that the original source of the review is Google. I highly recommend Randy’s company! They were punctual, personable, and professional. Will definitely be using this company again!
  
 
       
   Sue Clarke 
 
 
 
 Trustindex verifies that the original source of the review is Google. Services Received:  Duct Cleaning, Furnace Cleaning & Basic Inspection, Dryer Vent Cleaning, and HRV Cleaning.
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We were very pleased with the service we received from 5 Star Furnace & Duct Cleaning.  Randy was knowledgeable about the various mechanical systems in our 'new to us' home, and helped us understand what was required.  We were very impressed at the thoroughness of their work, and would highly recommend them to anyone looking to have similar work done at a reasonable cost. Thank you Randy & Michaela!
  
 
       
   Jason Brasher 
 
 
 
 Trustindex verifies that the original source of the review is Google. The service was friendly and exceptional. The father daughter duo worked fast and efficiently to get my vents and ducts cleaned It offered me helpful insights to keep the air in my condo flowing smoothly. I’ve already made a reminder to book them again in two years. Highly recommended!
  
 
       
   Helena Rydberg 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had Randy and Michaela come clean our furnace vents today and what a fantastic experience it was! Randy went above and beyond, fixing things that the last company had done poorly! They were friendly, efficient and did an amazing job! I definitely recommend this company!
  
 
       
   Ming Tsang 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
       
   Danny Lutz 
 
 
 
 Trustindex verifies that the original source of the review is Google. The name says it all — Randy and his daughter were friendly, efficient, and professional. Will call them again!
  
 
       
   David Johnson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Wow!! Absolutely amazing service. I am so thankful I saw their advertisement. I have been a home owner for 33yrs. The house I'm currently in has so many vents that 5 Star found one's I had forgotten I even had because they were hidden behind furniture. Did a great job and even double checked all their work. I've used multiple companies, but plan on always using 5 Star for now on. Their name matches their service  :)
  
 
       
   Raj Seehra 
 
 
 
 Trustindex verifies that the original source of the review is Google. Provided exceptional service. Vents were cleaned very well and Quote was great as well highly recommend.
  
 
       
   Sara Rempel 
 
 
 
 Trustindex verifies that the original source of the review is Google. Friendly, thorough, cleaned up after themselves.
I was pleased with the job they did
  
 
       
   Harmeet Singh 
 
 
 
 Trustindex verifies that the original source of the review is Google. Randy and his team is well experienced. Great job done. I would definately recommend him for duct cleaning services.

FAQ